Kisumu Imperial Hotel Boasts Decades of Excellent Service

Kisumu Imperial Hotel is a gem among the Kisumu hotels and has been for several decades.

It is strategically located in the heart of the city but close to a couple of Kisumu tourist attractions such as Kisumu Museum, Kisumu Impala Sanctuary and Dunga Beach.

It offers comfy rooms and modern facilities with include a swimming pool and a good choice of bars and restaurants.

Because Imperial Hotel has established a long track record of offering quality service, it is a favorite with business travelers and tourists alike. Many of these rave about the hotel's excellent facilities and service and are even repeat customers.

Accommodations

The hotel offers a range of rooms each with a private bathroom, mosquito net, in-room safe and satellite TV.

The standard rooms have twin beds, a well-lit writing desk and are suitable for single travelers.

The deluxe rooms are on the hotel's upper floors with commanding views over the city and Lake Victoria. Each of these has a queen size bed and is equipped with fridge mini-bar, tea and coffee making facilities and complimentary soap in the bathrooms.

Each of the 3 executive suites is individually styled and furnished and contains a king size bed. The surprise additions are a radio and CD player aa well as an ironing board. If you are celebrating a special occasion or want to splurge, this is probably the room to opt for.

The hotel's one bedroomed apartments offer the convenience of separate sleeping and living facilities. They also have a fully equipped kitchen and are the way to go if you will be staying in the lakeside city for a while.

Services and Amenities

The Kisumu Imperial Hotel's services and amenities make for a comfortable and relaxing stay and complement its cozy rooms well.

• Imperial Hotel's state of the art business center offers entrepreneurs the tools to keep abreast with their business while away from home namely; internet, photocopy, fax, printing and scanning. The business center also services groups attending meetings in its 4 conference rooms.

• Several dining options. The Florence Restaurant offers formal meals while the al fresco Victoria Terrace, located by the pool, serves snacks. The coffee shop offers a range non-alcoholic drinks, cakes and sandwiches.

• 2 bars. Both the poolside bar and The Shalimar, which is for the exclusive use of residents, offer a good range of beverages.

• Youn can re-energize at Imperial's decent-size swimming pool after a long hot day or simply have a refreshing drink at the poolside bar.

• The health club offers modern gym equipment to help the hotel guests keep in shape as well as a sauna and massage services.

• The hotel can also arrange airport transfers, car and boat hire, fishing trips and a round of golf.

Guest Reviews

This section points out what the resident guests loved or disliked about the Kisumu Imperial Hotel.

What Guests Liked

• Rooms and food are reasonably priced and are good value for money.

• Great rooms. Comfortable beds with mosquito nets. Well-lit reading desk. Soft towels. Enough said.

• The residents lounge on the fourth floor is stocked with current international newspapers and journals and is a WiFi zone so you can surf there for free. It also offers sweeping views of the city and Lake Victoria and is a great place to unwind after a long day.

• Cleanliness. Spotless bathrooms, swimming pool, changing rooms and common toilets.

• Pleasant staff and a proactive management team promptly attend to complaints and suggestions.

• The buffet-style breakfast has a good selection of fruit, cereal, bread and a couple of hot dishes.

• Security. As there are a couple of security guards on the premises, you feel safe.

What Guests Disliked

• Some incidents of the hotel's failure to honor reservations have been reported.
• No toiletries such as body lotion, shampoo and facial tissue in the bathroom - only soap.
• The restaurant service can be rather tardy but when the food eventually arrives, it is fresh and tasty.

Summary

The Kisumu Imperial Hotel has many repeat customers due to a number of factors. Central location. Proactive management team. Friendly staff. Excellent business and conference facilities. A long track record as the best fully-fledged hotel in Kisumu, a feat it maintains to this day.

So if you are planning a business trip to Kisumu or just value each of these qualities, you'll enjoy your stay here.

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